Delivery policy

Last updated: 05.11.2025

Processing times

We generally pack and dispatch in-stock items within 1–2 working days (Mon–Fri, excluding public holidays) of receiving payment.

Pre-order or made-to-order items are dispatched within 30 days at the latest. If your order contains both in-stock and pre-order items, by default we will send them in one parcel once the whole order has been packed, unless otherwise agreed separately.

Delivery methods and prices

We currently ship only within the Republic of Estonia.

The following delivery methods are available:

– Omniva parcel locker – delivery within 1–3 working days, FREE  
– DPD parcel locker – delivery within 1–3 working days, FREE

- Smartpost parcel locker – delivery within 1–3 working days, FREE   

The exact delivery prices are also shown at checkout before you confirm your order. All delivery prices are in euros (EUR).

Note: In individual cases, the workload of the manufacturer and the logistics company, weather conditions or other factors beyond our control may cause delivery to take longer than usual.

Order tracking

Once we have dispatched your parcel, we will send you an email containing:

– confirmation that the order has been dispatched;  
– a tracking link or parcel information (depending on the service used).

When you order to a parcel locker, the service provider will send you a text message or email with the locker door code once the parcel is ready for collection at the locker. Please collect the parcel as soon as possible after it arrives to avoid it being returned to the sender.

Customs and taxes

All our prices are in euros (EUR) and include the applicable VAT in accordance with the laws of the Republic of Estonia. As we only ship within Estonia, no customs duties or other cross-border charges apply to orders.

Delivery address and changes

When placing your order, please check your contact and address details carefully:

– correct name;  
– phone number;  
– address or chosen parcel locker.

If you notice an error in the address after placing your order, please contact us by email at info.meknit@gmail.com as soon as possible. We can change the address as long as the order has not yet been packed and handed over to the courier/parcel locker.

If you have any further questions about delivery, please do not hesitate to write to us: info.meknit@gmail.com.